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- BOOKS, Page 95Rattling The Chains
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- Mom-and-pop shops lure the ambiance chasers
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- The customer at Politics & Prose, a busy bookstore in Chevy
- Chase, Md., is mightily perplexed. There is this book, she tells
- the manager, something about the impending economic disaster,
- written by a Chinese. At most chain bookstores, the personnel might
- be equally baffled. But the staffer at Politics & Prose thinks for
- a moment, and then, from among the shop's 20,000 titles, quickly
- produces a copy of The Great Depression of 1990 by Ravi Batra --
- not a Chinese, to be sure, but the right book nonetheless. Sold.
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- That kind of encyclopedic knowledge, combined with personal
- attention, is one reason why the nation's independent book shops,
- once a vanishing institution, are flourishing as if they were the
- newest wrinkle in the retail business. They are prospering despite
- the fact that the 3,000 outlets of major chains like Barnes &
- Noble, B. Dalton and Waldenbooks account for about $2.5 billion in
- book merchandising, or 40% of U.S. sales.
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- Still, the majority of book buyers are ignoring the lure of
- cheaper prices offered by some chains and are purchasing the
- remaining 60% from the nation's 6,000 privately owned shops. The
- independents, says Edward Morrow, president of the American
- Booksellers Association, "have never been stronger or healthier."
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- It is not simply speedy service and knowledgeable staff that
- have brought on such robust health. Variety of stock is another
- major factor. For example, a reader can find John Irving's latest
- novel, A Prayer for Owen Meany, among the 15,000 or so titles
- typically carried by a chain store, but in all likelihood will not
- locate Irving's earlier books. Chain stores need fast turnover;
- they have little space for backlisted books. By contrast, a shop
- like Manhattan's Shakespeare & Co., which carries 64,000 titles,
- will stock practically the entire Irving oeuvre.
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- Buyers also like the idea of the specialty shop. Bodhi Tree
- Bookstore, the shop in Los Angeles that was featured in Out on a
- Limb, the TV-movie version of Shirley MacLaine's autobiography, is
- a pit stop for New Age readers who find that titles like Where Are
- You Going? help them get in touch with their feelings. The National
- Intelligence Book Center, which only the most persistent sleuth can
- find (in an appropriately nondescript Washington building),
- confines itself to publications on spies and spying; the customers,
- insists director Elizabeth Bancroft, are mostly professional
- spooks, who practically need a password to get in and who are asked
- to leave their parcels -- including, presumably, minicameras -- in
- lockers that sport the flags of different countries.
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- What seems to satisfy mom-and-pop customers most is a quality
- that the chains, with their reliance on self-service, rarely
- provide: the warm ambiance of the hometown library. Buyers prefer
- to talk to booksellers, not to supermarket-style check-out clerks.
- They like to attend readings by authors or slip off their shoes in
- a homey shop, settle into an armchair and browse for an hour. Many
- of these stores provide coffee and other refreshments; Atlanta's
- Oxford Books (115,000 titles) has a lunch counter and stays open
- until 2 a.m. on weekends. Says owner Rupert LeCraw: "We've built
- a following of regular customers who don't even go into chain
- stores." Stuart Brent, 70, whose Chicago store has been a bastion
- of intellectual taste for about 40 years, says, "You have people
- (those who run chain stores) today who think that life is the
- bottom line. But the great principle of being an independent is to
- become passionate about books."
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- Among the more notable book havens where the passion pays off:
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- Cody's Books (75,000 titles; Berkeley). The nation's premier
- student bookstore caters to an eclectic clientele of intellectuals,
- street people and nerds with volumes on subjects ranging from Asian
- philosophy to Brazilian literature. "Look at this!" exults owner
- Andy Ross, demonstrating the proper passion. "We carry Thomas Mann!
- We have all of Dickens!" Ross sued two mass-market publishers who,
- he claimed, discriminated against him by giving unfair discounts
- to chains. He won an out-of-court settlement but still argues that
- chains, with their narrow stock of titles and widespread outlets,
- "limit the availability of ideas in our culture."
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- The Mysterious Bookshop (20,000; New York City). The biggest
- mystery is how this unassuming little Manhattan shop managed to
- sell $1 million worth of crime and detective fiction last year
- despite the presence, within easy walking distance, of five chain
- outlets. The solution: Mysterious carries hard-to-find whodunits
- that mystery buffs crave. Says customer Steve Ritterman: "There's
- much more depth here than in a regular bookstore -- authors you
- can't find elsewhere." Owner Otto Penzler concedes that he does not
- do smash business with best sellers by the likes of Robert Parker
- or Robert Ludlum. "B. Dalton," he says, "has them in the window at
- 30% off. I can't do that."
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- A Likely Story (20,000; Miami). Strictly for kids, this store
- was established by three mothers who were concerned that their
- children were watching too much TV. Decorated like an old rural
- library, the cozy shop draws customers with classics like Pat the
- Bunny, a section for teens and toys for prereaders. Special events
- have included an appearance by popular kiddie author Jack
- Prelutsky, who read his poem Tyrannosaurus Was a Beast to an SRO
- crowd. "I love it here," says shopper Aida Littauer. "I tell them
- what I want, and they pick out the books for me."
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- Season to Taste Books (3,000; Chicago). To an out-of-towner,
- the shadow of Wrigley Field may seem an odd place to find one of
- the nation's best cookbook stores, but Season has scored in the
- now fashionable neighborhood with butcher-block decor and tomes on
- food and drink, including esoteric offerings such as one on
- Transylvanian cuisine. Everyone seems hungry for the stock. "Some
- people collect cookbooks as art," says co-owner Barry Bluestein.
- "Some see them as sociological studies of what people were eating
- in different times and places, and some just ask, `Is this a good
- read?'"
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- Square Books (25,000; Oxford, Miss.). This charming store in
- a Reconstruction-era building carries a full range of titles and
- offers tomato-basil pie in a second-floor cafe. Owner Richard
- Howorth maintains a local flavor with a section devoted to Oxford's
- best-known citizen, William Faulkner. A small sign above the stack
- of copies of the 8 1/2-lb. Encyclopedia of Southern Culture reads,
- $5.98 PER LB. SAME AS CATFISH FILLETS.
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- The Tattered Cover (110,000; Denver). Owner Joyce Meskis says,
- "We wanted to maintain an ambiance of an old, comfortable slipper."
- Some slipper. All the books, along with 190 employees and inviting
- armchairs, are packed into this former department store, making the
- Tattered perhaps the largest and best independent book outlet in
- the U.S. But success has brought an unexpected plot twist. Meskis
- has received offers from several people who want to franchise the
- operation. So far, she has resisted the temptation.
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- Now the independents have reason to worry about a different
- kind of temptation. It is called The Reader's Catalog, a
- large-format, 1,382-page paperback ($24.95) describing more than
- 40,000 books in print, covering 208 categories ranging from
- Egyptian literature to sports. Readers can order selections by
- mail, toll-free telephone or even fax machine. The Catalog is the
- brainchild of Jason Epstein, editorial director of Random House,
- who is publishing it privately. The idea, says Epstein, arose out
- of his own frustration: "There wasn't enough shelf space in the
- stores." He is counting on the convenience of mail-order shopping,
- and may have hit on a winning enterprise. Still, the thriving
- independents hope that buying a book from your armchair catalog
- won't be so satisfying as browsing through a volume in an armchair
- at your local mom-and-pop shop.
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